Privacy Policy
1. Introduction
HOPEFUL DAYS MENTAL HEALTH SERVICES LLC (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit information through online forms, or provide consent for SMS communications.
2. Types of Information Collected
Name
Email address
Phone number
Appointment details or service-related inquiries
Information submitted through contact forms
Device or browser information collected through analytics tools
Information provided during SMS opt-in or verbal consent
3. Methods of Information Collection
Information you provide directly through website forms
Information you provide verbally during consultations
SMS consent forms and opt-in submissions
Automated data collection through website analytics (such as cookies, IP address, and device type)
4. Purpose of Data Collection
Schedule appointments and provide services
Send SMS reminders, updates, and important notifications
Respond to questions or support requests
Provide telehealth and psychiatric wellness services
Improve website functionality and user experience
Maintain internal administrative and compliance records
5. Data Security Measures
We use industry-standard administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse. These measures include secure systems, encrypted communications, restricted access, and regular monitoring.
6. Data Sharing
We do not sell or share your personal information with third parties for marketing or promotional purposes.
“Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.”
We may share information only when necessary to:
Comply with legal or regulatory requirements
Work with trusted service providers who assist in delivering our services
Support essential operations such as scheduling, billing, and communications
7. User Rights
Access your personal information
Request corrections or updates
Request deletion of your information when legally permitted
Withdraw SMS consent at any time by replying “STOP”
Request information about how your data is collected and used
Email: info@hopefuldaysmentalhealth.com
Phone: 479-412-5799
8. Contact Information
HOPEFUL DAYS MENTAL HEALTH SERVICES LLC
Email: info@hopefuldaysmentalhealth.com
Phone: 479-412-5799
Website: .
Terms and Conditions
1. Acceptance of Terms
By using our website or services, you agree to these Terms and Conditions, including our policies related to SMS communications, privacy practices, and message disclosures.
2. SMS Consent Communication
Appointment reminders
Follow-up messages
Billing or account-related inquiries
Wellness updates or service-related information
Phone numbers are never sold or shared for marketing purposes.
3. Types of SMS Communications
Appointment confirmations and reminders
Follow-up care messages
Billing notifications
Service or wellness updates
Example Message:
“Hello, this is a reminder of your upcoming appointment with HOPEFUL DAYS MENTAL HEALTH SERVICES LLC. Reply STOP to opt out at any time.”
4. Message Frequency
Message frequency may vary based on your interaction with our services, but typically ranges from 2–3 messages per week.
5. Potential Fees
Standard message and data rates may apply depending on your mobile carrier and service plan.
6. Opt-In Methods
Submitting a consent form through our website
Providing verbal consent during consultation or appointment scheduling
7. Opt-Out Methods
Replying “STOP” to any text message
Contacting us at info@hopefuldaysmentalhealth.com
Calling us at 479-412-5799
8. Help & Support
Reply “HELP” to any message
Email: info@hopefuldaysmentalhealth.com
Phone: 479-412-5799
9. Standard Messaging Disclosures
Message and data rates may apply
You may opt out at any time by texting “STOP”
Reply “HELP” for assistance
Message frequency may vary
Disclaimer
By providing your phone number to HOPEFUL DAYS MENTAL HEALTH SERVICES LLC, you consent to receive text messages from us for purposes such as appointment reminders, updates, and support communications. Standard message and data rates may apply according to your carrier’s plan. Message frequency may vary based on the nature of communication. You can opt out at any time by replying “STOP.” For additional assistance, please contact our team.